Grievance Redressal
In case of any grievance/complaint against Dalton Investment Advisory Private Limited, please contact the:
Principal Officer : Mr. Siva Thiravidamony
Email: siva@daltonadvisory.in
Compliance Officer: Ms.Upama Roy
Email: upama@daltonadvisory.in
Contact No: 022 62886198
| Details of Designation | Contact Person Name | Address (Physical Location) | Contact No. | Email-Id | Working Hours |
|---|---|---|---|---|---|
| Customer Care | NA | NA | NA | NA | NA |
| Head of Customer Care | NA | NA | NA | NA | NA |
| Compliance Officer | Upama Roy | 3rd floor, Prudential building, Hiranandani gardens, Powai, Mumbai-400076 | 022-62886198 | upama@daltonadvisory.in | 09:00 AM to 05:00 PM |
| CEO | NA | NA | NA | NA | NA |
| Principal Officer | Siva Thiravidamony | 3rd floor, Prudential building, Hiranandani gardens, Powai, Mumbai-400076 | 022-62886198 | siva@daltonadvisory.in | 09:00 AM to 05:00 PM |
Grievance Redressal Mechanism (for Accessibility Issues)
1. Dedicated Channels
• Email: upama@daltonadvisory.in
• Helpline: 022 62886198 (Mon–Fri, 9:00 AM – 5:00 PM)
In case of any accessibility related grievance, please fill and submit the issue.
2. Escalation Matrix for Accessibility
• Level 1: Nodal Officer – Ms.Upama Roy, Email: upama@daltonadvisory.in, Contact: 022 62886198
• Level 2: Director – Mr.Siva Thiravidamony, Email: siva@daltonadvisory.in, Contact: 022 62886198
Registered Office Address:
Cowrks,
3rd floor, Prudential Building,
Hiranandani Gardens, Powai,
Mumbai, Maharashtra, India – 400076
Grievance Redressal:
If not satisfied with the response of Dalton Investment Advisory Private Limited, you may lodge your grievances on the following platforms:
1. ODR Portal: As per SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, a common Online Dispute Resolution Portal (“ODR Portal”) has been established for resolving disputes in the Indian Securities Market through conciliation and online arbitration.
Access the ODR Portal here: https://smartodr.in/
2. SEBI SCORES Platform: You may also lodge complaints with SEBI at http://scores.sebi.gov.in or via the SEBI SCORES mobile app. You can write to any of the SEBI offices as well.
For any queries, feedback, or assistance, contact SEBI’s toll-free helpline:
1800 22 7575 or 1800 266 7575.